Informed, at every step
Investor rights and obligations
Good decisions start with clear information. Know what to ask, what to check and where to turn when something is wrong.
On this page
Your rights as an investor
- Scheme information: Access the current investment objective, risks, costs, past performance and scheme documents before investing. Past performance is not a guarantee of future results.
- Commission transparency: Ask what commission i2 Finserv receives on your investment and review commission information in your CAS, where reported.
- Choice of plan: Choose a Direct Plan through the AMC or another eligible channel, with a lower expense ratio than the same scheme's Regular Plan because it excludes distributor commission.
- Statements and confirmations: Receive applicable account statements, transaction confirmations and consolidated statements, and raise discrepancies promptly with the AMC or registrar.
- A fair complaint process: Raise a concern with Anjum Aggarwal. We aim to acknowledge it within seven business days of receipt; the local resolution target is within 15 working days of receipt. Acknowledgement is not resolution.
- Escalation: Use the concerned AMC and the applicable AMFI, SEBI SCORES or SMART ODR route for an unresolved mutual fund complaint, subject to each channel's eligibility and current process.
- Risk and suitability information: Ask how your investment horizon, goals and ability to bear losses relate to an option discussed with you. Ask for the relevant risk assessment and written explanation of a mismatch.
- Personal data: Ask about access, correction or deletion of your personal information under applicable law, including the Digital Personal Data Protection Act, 2023 where applicable. Legal record-retention obligations may limit deletion; see the status of our privacy notice.
- Choice of distributor: You may request a change of distributor under the AMC's applicable process. Clarify any separate contractual charges. A change of distributor differs from redeeming or switching investments, which can have tax or exit-load consequences.
- Written risk acknowledgement: Request a copy of any unsuitability declaration you sign and understand why it is requested. It does not remove applicable investor protections.
- Fair treatment: Expect protection under applicable law against mis-selling, fraud, concealment of material risks and unfair trade practices.
Your responsibilities
- Supply accurate, complete and current information for KYC and transactions, including declarations required for your tax or residential status.
- Read the SID, SAI, KIM and addenda; understand costs, liquidity, lock-ins and the possibility of loss before authorising an investment.
- Keep your email, mobile number, bank, nomination and other relevant details updated with the AMC, registrar and KRA, as applicable.
- Check statements and confirmations, keep transaction records, and promptly report errors or suspected unauthorised activity.
- Make your own informed decision and seek a suitably qualified professional where you need personal investment, legal or tax advice.
Do's and don'ts
Do
- Read all SID / SAI / KIM documents before investing.
- Complete the applicable KYC requirements.
- Monitor your portfolio and review changing needs.
- Use SCORES for eligible unresolved complaints.
- Keep your contact information updated with your KRA.
Don't
- Invest based on tips or past returns alone.
- Share passwords, login credentials, PINs or OTPs.
- Make a redemption decision out of panic alone.
- Sign blank applications or authorisation forms.
- Borrow money to chase mutual fund returns.
Documents and support
Explore the scheme document guide, fund selection policy and privacy notice under review. For an explanation, email hello@i2finserv.com.
This guide summarises investor safeguards and responsibilities. The applicable law, regulatory directions and scheme terms govern your specific rights and transactions.
i2 Finserv 路 Investor information
Last updated 5 October 2026