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i2 Finserv

Investor support

Grievance redressal

If you have a complaint about your interaction with i2 Finserv, contact Anjum Aggarwal directly. Email and phone are the complaint channels listed below.

Your complaint contact

Anjum Aggarwal is i2 Finserv's Grievance Redressal Officer. Email your complaint or call during contact hours. If one channel is unavailable, use the other and retain your sent message or call details for follow-up.

Messages sent outside these hours are handled during working hours.

Name
Anjum Aggarwal
Contact hours
Monday to Saturday, 9 am to 6 pm IST
Office address
DSS 166, first floor, HUDA Market, Sector 31, Faridabad, Haryana, India

What happens next

Anjum will acknowledge a complaint within seven business days of receipt. For complaints handled at i2 Finserv, the Level 1 resolution target is within 15 working days of receipt. An acknowledgement is not a resolution.

Keep a copy for follow-up

This website does not issue an automatic complaint reference. Keep a copy of your email or note the date and time of your call, so you can identify the original complaint if you follow up.

Mutual fund complaints only

Escalation path

If a mutual fund complaint remains unresolved, use the next applicable step. The times below are review points for when to consider escalation; external organizations control their own eligibility, process and response times. Follow each official channel's current instructions.

  1. Level 1

    i2 Finserv 路 Anjum Aggarwal

    Start with the complaint email or phone above. We aim to resolve it within 15 working days of receipt. If it remains unresolved, consider the concerned AMC.

  2. Level 2

    Concerned asset management company (AMC)

    Contact the investor relations or customer care channel of the AMC involved. Use 15 working days as a follow-up review point, subject to the AMC's current process.

  3. Level 3

    AMFI investor grievance route

    Check the current grievance guidance from AMFI. Use 30 days as a follow-up review point, subject to AMFI's current process.

    Visit AMFI (opens in a new tab)

  4. Level 4

    SEBI SCORES

    For an eligible securities-market grievance, use SCORES. Timing follows SEBI's current process.

    Visit SCORES (opens in a new tab)

  5. Level 5

    SMART ODR

    For an eligible unresolved securities-market dispute, check SMART ODR's current conciliation and arbitration process. Timing follows that process.

    Visit SMART ODR (opens in a new tab)